Postby Chris Bradbury » August 2nd, 2013, 12:00 pm
I can't help you as to who he is, but if you're clicking 'reply' to his emails, maybe its just an unusual bug in the system causing the bounce back. I had it once with a customer, so I manually typed their email address in to a new email rather than a reply and it worked. Another option might be to try contacting him from a different email account. Other than that, I think its fair to say you're doing all you can.
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